Popular Questions
How do I create an INGRID account?
You can create an account either by clicking on the ‘My Account’ option on the website or during checkout while placing your order.
Is it mandatory to create an account to shop?
Yes, creating an INGRID account is necessary to place an order.
What if the product is out of stock in my size or color?
Don’t settle for the wrong size! If your preferred option is unavailable, simply subscribe to restock updates or explore other curated styles in our collection.
How do I choose the correct bra size?
Use our Bra Size Chart tailored for Indian body types. It’s super easy! Just visit our Bra Size Calculator on the website to find your perfect fit.
Return & Refund Questions
Is doorstep pick-up available for returns?
Yes, doorstep pickup is available for returns!
How will I know if my return has reached your warehouse?
You’ll receive an SMS update once we receive your returned product.
How long does it take to process a return and refund?
It typically takes 7 days from the time we receive your return.
Are there any non-returnable products?
Yes, some products are non-returnable for hygiene reasons. This is clearly mentioned on the product page itself.
Payment Questions
Is it safe to shop on INGRID with my debit/credit card?
Absolutely! All payments on our platform are 100% secure and encrypted.
What payment options are available?
You can pay via Cash on Delivery (COD) or use online payment methods like cards and UPI.
Shipping & Delivery Questions
How can I track my order?
We’ll keep you updated via SMS or email at every stage — from order confirmation to delivery.
Does INGRID deliver to my PIN code?
Most likely, yes! Just enter your PIN during checkout. If we don’t deliver to your area, you’ll be notified instantly on the screen.
Will all my items come in one package?
Usually, yes. If you prefer separate packages, reach out to our customer support and we’ll try to arrange it.
Are there any shipping charges?
Nope! All orders come with free shipping across India.
When will I get my order?
Orders are typically delivered within 7 days — fast, safe, and stylish.